Privacy Policy
1. Introduction
This Privacy Policy describes how THE PEARL STUDIO and its affiliates (“THE PEARL STUDIO”, “we”, “our”, “us”) collect, use, share, protect, or otherwise process your personal data through our website www.thepearlstudio.in (“Platform”).
You may browse certain sections of the Platform without registering. We do not offer any product or service outside India and your personal data will primarily be stored and processed in India.
By visiting this Platform or providing your information, you agree to this Privacy Policy, the Terms of Use, and applicable service terms governed by the laws of India. If you do not agree, please discontinue use of the Platform.
2. Collection of Information
We collect personal data when you use our Platform or interact with us.
This may include:
Name
Date of birth
Address
Phone number
Email ID
Identity proof
Sensitive personal data may be collected with your consent, such as:
Bank or card details
Payment information
Biometric information (where applicable)
You may choose not to provide certain information, but some services may not function properly.
We may also track your behaviour and transaction data. Third-party partners collecting your data are governed by their own privacy policies. Never share OTPs, PINs, or banking passwords. If compromised, report immediately to law enforcement.
3. Usage of Information
We use your personal data to:
Provide requested services
Process orders
Improve customer experience
Resolve disputes
Detect fraud
Inform you about offers and updates
Conduct analytics and research
Enforce our Terms and Conditions
Some services may be unavailable if required permissions are not granted.
4. Sharing of Information
We may share your information with:
Group companies and affiliates
Sellers and business partners
Logistics and payment providers
Government or law enforcement authorities when legally required
This sharing helps us deliver services, comply with legal obligations, prevent fraud, and protect rights.
5. Security Precautions
We adopt reasonable security practices to protect your personal data.
However, internet transmission cannot be guaranteed to be completely secure. Users are responsible for safeguarding their login credentials.
6. Data Deletion and Retention
You may delete your account through your profile settings or by contacting us.
Deletion may be delayed if there are pending claims or services.
We retain personal data only as long as necessary or as required by law. Anonymous data may be retained for analytics and research.
7. Your Rights
You may access, update, or correct your personal data through the Platform.
8. Consent
By using the Platform, you consent to the collection, storage, and processing of your data as described in this Privacy Policy.
You may withdraw consent by writing to us with the subject line:
Withdrawal of consent for processing personal data
Withdrawal is not retrospective and may limit access to certain services.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Please review this page periodically.